Privacy Policy

1. Introduction

This Privacy Policy describes how Fyronethra ("we", "us", "our") collects, uses, and protects your personal information when you use our aerial yoga and circus fitness services and visit our website.

We are committed to protecting your privacy and ensuring the security of your personal data in accordance with applicable Australian privacy laws and international data protection standards.

2. Information We Collect

2.1 Personal Information

We collect the following personal information:

• Full name and contact details (email, phone number, address)
• Date of birth and age
• Emergency contact information
• Payment and billing information
• Photo identification (for membership verification)

2.2 Health and Safety Information

For aerial yoga and circus fitness safety, we collect:

• Medical conditions and physical limitations
• Previous injuries, especially to spine, neck, shoulders, and wrists
• Pregnancy status and stage
• Blood pressure and cardiovascular conditions
• Fear of heights or claustrophobia
• Previous aerial or circus experience
• Weight and height (for equipment safety limits)
• Current medications that may affect balance or coordination

2.3 Automatically Collected Information

When you visit our website, we may collect:

• IP address and browser information
• Pages visited and time spent on site
• Device information and screen resolution
• Cookies and similar tracking technologies
• Referring website information

3. How We Use Your Information

We use your information to:

• Provide safe aerial yoga and circus fitness instruction
• Assess your suitability for specific aerial practices
• Customize classes to your experience level and physical capabilities
• Ensure proper equipment setup and safety protocols
• Process payments and manage memberships
• Communicate class schedules and safety updates
• Respond to emergency situations
• Send newsletters and promotional content (with consent)
• Improve our services and website functionality
• Comply with legal and insurance requirements

4. Aerial Yoga Safety Protocols

5. Information Sharing and Disclosure

We may share your information with:

• Instructors: Health and safety information necessary for safe practice
• Medical professionals: In case of emergency during classes
• Insurance providers: As required for liability coverage
• Payment processors: For membership and class payments
• Legal authorities: When required by law or court order
• Emergency contacts: In case of injury or medical emergency

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Data Security

We implement comprehensive security measures to protect your information:

• Encrypted data transmission and storage
• Secure physical storage of paper health forms
• Limited access to sensitive health information
• Regular staff training on privacy and confidentiality
• Secure payment processing systems
• Regular security audits and updates
• Locked filing cabinets for physical documents

7. Your Rights and Choices

You have the right to:

• Access your personal information we hold
• Correct inaccurate or incomplete information
• Request deletion of your personal data (subject to safety and legal requirements)
• Restrict processing of your information
• Object to marketing communications
• Withdraw consent for non-essential data processing
• Receive a copy of your data in portable format

Note: Some health and safety information may be retained longer due to insurance and legal requirements.

8. Special Considerations for Aerial Practice

8.1 Medical Clearance

For certain conditions, we may require medical clearance from your healthcare provider before participating in aerial classes. This information is stored securely and used solely for safety purposes.

8.2 Pregnancy and Aerial Yoga

Pregnant students must disclose their pregnancy status and stage. We collect additional information about pregnancy complications and obtain healthcare provider approval for safe aerial practice modifications.

8.3 Weight and Equipment Limitations

We collect weight information to ensure safe equipment usage. Our aerial hammocks and rigging systems have weight limits that must be respected for safety.

8.4 Photography and Video

We may photograph or video classes for instructional, promotional, or safety review purposes. Students will be notified and can opt out. We obtain separate consent for any promotional use of images.

9. Cookies and Website Tracking

Our website uses cookies to enhance your experience, remember your preferences, and analyze website usage. You can control cookie settings through your browser preferences.

10. Data Retention

We retain your information for the following periods:

• Active membership data: During membership plus 3 years
• Health and safety information: 7 years from last class attendance
• Injury reports: As required by insurance providers
• Payment records: As required by tax and accounting laws
• Website analytics: 26 months
• Marketing preferences: Until you opt out

11. Children's Privacy

Aerial yoga classes for minors (under 18) require parental consent. We collect the same health and safety information with parental approval and maintain additional safeguards for children's data.

12. International Data Transfers

If we transfer your data outside Australia, we ensure appropriate safeguards are in place through adequacy decisions, standard contractual clauses, or other legally recognized mechanisms.

13. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or website notice. Continued use of our services constitutes acceptance of the updated policy.

14. Complaints and Disputes

If you have concerns about our privacy practices, please contact us first. You also have the right to lodge a complaint with the Australian Privacy Commissioner or your local data protection authority.

16. Governing Law

This Privacy Policy is governed by Australian Privacy Principles under the Privacy Act 1988 (Cth) and the laws of New South Wales, Australia.